What do I do if it says cellular update failed and it still won’t update when plugged into my laptop
Julieburns877
User level: Level 1 (9 points)
User level: Level 1 (9 points)429 Too Many Requests
Posted on Jan 1, 2020 4:58 PM
5 replies
deggie
User level: Level 10 (168,247 points)
User level: Level 10 (168,247 points)Jan 1, 2020 5:01 PM in response to Julieburns877
Which version of iTunes do you have on your laptop? You need to have at least 12.9.4 and you need to Restore your iPhone.
Barry Hemphill
User level: Level 8 (40,498 points)
User level: Level 8 (40,498 points)Jan 1, 2020 5:08 PM in response to Julieburns877
Try resetting the phone and then try the update again.
Barry
deggie
User level: Level 10 (168,247 points)
User level: Level 10 (168,247 points)Jan 2, 2020 3:46 PM in response to Julieburns877
Julieburns877
User level: Level 1 (9 points)
User level: Level 1 (9 points)Jan 2, 2020 4:46 AM in response to Barry Hemphill
What do you mean by resetting and how do I do a factory reset
Julieburns877
User level: Level 1 (9 points)
User level: Level 1 (9 points)Jan 2, 2020 4:46 AM in response to deggie
What do you mean by restore
Originally posted at discussions.apple.com/thread/251000020