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Apple TV app not working

I have the the following issue with apple TV app on every device I own:

I subscribe starting this Monday in Romania, I’m in 7-days free period and when I’m trying to watch any movie/series I receive the following message: “This video can’t be played because you don’t have access to it or it’s no longer available.” Please support me with any solution /suggestion. Thank you!

4 replies

Thanks for confirming. Yes, those would be Apple Originals available to view for your region so that is definitely an error.


On iPhone, iPad or Mac go to settings - media/purchases and check that the region matches. Log out and back in.


If it continues contact Apple support.

Can you give examples of some titles you have tried?

Slow Horses, ted lasso, silo, etc

Thank you!