My Apple account was compromised back in July - now months later...and many chats w/support and case numbers...the issue has not been resolved. Apparently someone took $10.00 from my account and diverted it into an iTunes I had never used. That disabled my account. There was no music in it so I closed it. Have had 2 credit cards on file - One for Apple Pay and Another left in my Apple account.
Money is being used on Uber trips and tips (4 and not by me!) Games bought and I have to contact Apple who refunds my money.
I depend on App Store to provide important apps needed. One is for my job! At this point...w/out being able to access the app (it disappears after a few days)..and having to buy Apple Gift cards to "hope" they will pay my ICloud+ storage. I'm literally at my wits end. 😣
If anyone has any ideas....that would be so appreciated! Ty!