clear Apple ID balance

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Welcome and thank you for reaching out. 🤗

Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.

We don’t have the power to look into accounts, make changes or remove the balance.

You will need to → Contact Apple Support to request a reset of your account balance to zero.

Thanks again for reaching out. 👍🏼

All the best! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

To clear your Apple Account balance, you can either spend the remaining balance to buy an app or content from Apple, which costs slightly more than the remaining Apple Account balance, so that your secondary payment method will be used to charge you for the rest of the payment.

If you do not want to do that, contact the official Apple Support and ask them to clear the remains balance.

And don't forget to have a look at this article, to make sure you have completed all steps to be able to change the region successfully:

Change your Apple Account country or region - Apple Support

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Some changes to your Apple Account require you to have no remaining Apple Account balance. To clear your balance:

• Wait for any pending refunds to process.
• Spend your remaining balance on items in the App Store or other Apple services.
• If your remaining balance is less than the cost of a single item, contact Apple Support.

If cash refunds are required by law

You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the primary email address that you use to sign in to your Apple Account.

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copied from: Check your Apple Account balance - Apple Support