User level: Level 1 (4 points)Hello my name is Omolara I’m using iPhone 17 pro my payment method got expired and have been trying to put new payment method but it’s not working
Posted on Sep 19, 2026 8:18 AM
User level: Level 10 (93,009 points)Sep 19, 2026 9:23 AM in response to omolara257
Did you add the new payment method before you removed the old one?
Is your new payment method supported in your region?
If you need to change or update your Apple Account payment method - Apple Support
If removing a payment information is not possible, you might need to cancel subscriptions, turn off purchase sharing, or pay an unpaid balance.
Have a look at the related article, which also contains a link to start the removal process:
Remove a payment method from your Apple Account - Apple Support
If this does not work either, try to add money to your Apple Account balance by redeeming Apple Gift Cards, if these are supported in your region. Apple will then use this payment method first, and you do not need a second payment method on file, as long as there is some money in your Apple Account balance.
Payment methods that you can use with your Apple Account - Apple Support
Originally posted at discussions.apple.com/thread/256360556