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My old Apple ID was hacked and I’m unable to recover it

My old Apple ID was hacked and I’m unable to recover it.


I received notifications that some of my account information was being changed, so I changed my password, but unfortunately that didn’t help.


The person who gained access appears to have changed the trusted phone number and even the date of birth associated with the account. Because of this, I can no longer use the standard account recovery options.


I’m also concerned because I don’t remember whether any of my old devices or personal information are still linked to this Apple ID.


Has anyone experienced a similar situation? Is there any way to prove that I’m the original owner and recover the account if the trusted information has been changed?


If recovery is impossible, is there at least a way to have the compromised Apple ID permanently deleted or deactivated for security reasons?

2 replies

You can contact Apple Support directly to report the compromise, verify your identity with original purchase receipts or proof of ownership, and request account recovery or permanent deletion.

I already tried contacting Apple Support but unfortunately there is no live support available in the country where I currently live. In other regions the only available option seems to be a phone call