Hello,
I’m trying to recover an old Apple Account that I have used for many years and which contains important personal data.
I know the account email and password, and the password is accepted successfully. However, two-factor authentication is linked to a phone number that I no longer have access to.
The trusted number shown by Apple ends in 71, which matches the old number I remember. However, when I try to start Account Recovery through iForgot, Apple asks me to confirm the full trusted number and then says that the number is incorrect. I have tried both the local and international format.
How can I start Account Recovery in this situation?
Thank you.
