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Apple Music playlist empty on all devices

Hi, I need help recovering a playlist that has lost all its songs.


I set up a new iPhone, and my Apple Music playlist appeared on it with the correct name and cover but no songs. At first, the songs were still on my iPad, but yesterday or today they disappeared from there too.


The playlist is now empty on everyone’s devices. I use an Apple Music family subscription, Sync Library is on, and the playlist still exists but has no songs, even when I tap Edit.


Can you please investigate whether the playlist contents can be recovered

1 reply

Check recently deleted/hidden: on a Mac, open Music > Library > Playlists, and see if the songs are greyed out. Also try signing out of Media & Purchases and back in, and toggle Sync Library off/on. If it was changed on another family device, the playlist may have been cleared there.