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Apple TV app on Windows 11 | Cannot sign in anymore

Hello,


since approx. 1.5 weeks I cannot sign in into my pple TV app on Windows 11. Sign in on any browser works just fine. But the app which I got via Microsoft Store won't work.


At first, I got the error there was a connection error and Apple Account servers aren't available. After a couple of days it's an infinite loop: I sign in, it loads for a bit and the sign-in fields show up again empty. So I have to sign in again, loads again, doesn't work again. No error message.


For 1.5 weeks I have no access to my bought movies and shows.


I know there are others here with the same issue. Apple support wasn't helpful at all and told me it's a Microsoft issue. Microsoft isn't responding.


Usual things like, uninstall, reinstall didn't work. Using hotspot, disabling firewall, uninstalling firewall, running as admin.. nothing works.


Has anyone figuered this issue out yet?

2 replies

Uhm, sorry but the sentence right before the one you quoted already mentioned that Apple support wasn't any help and I already was on the phone with one of their experts. They couldn't help. But thanks nonetheless for taking the time to respond.