Offender locator app scam wont let me cancel any other ways to cancel a subscription???

I know this is kind of late, but I had the same issue. I even called my bank but they said they can’t block it due to it being a debit transaction.

I deleted the app since I couldn’t find any email regarding my subscription. I knew I had paid with Apple Pay- so I looked at the email I used. I redownloaded the app and at the bottom of the screen in tiny writing: “restore” click that. Then you type the email you actually used. It sends an actual email to you this time. Then when you click the email, you could finally manage the subscription to cancel.

Hope this helps..

I know this is late but the same thing just happened to me but I figured out how to cancel it

Login to the email account you signed up with and check if they ever sent you an email. I’d recommend looking up “Subscription“ or “Offender Locator“ look for an email by them that says “manage subscription” then you should be able to cancel through there

hope this helps

To cancel a subscription/free trial that is managed by Apple, you do that here:

Cancel a subscription from Apple - Apple Support

Free trials must be cancelled at least a day before the trial ends to avoid the subscription charge as seen on the Approval Screen, requiring you to double click the side button, when the trial was started. If you did not cancel at least a day (24 hours) before the subscription start date, then that will be a Pending Charge when the transaction cannot be processed. You can view your Purchase History by following the steps under See your purchase history on your device in this Support Article. A transaction in Red or showing as Pending has not been paid.

View your purchase history for the App Store and other Apple media services - Apple Support

When did you cancel the free trial and when was the start date of the subscription? If you did not cancel in time and see the Pending charge in your Purchase History, then you will owe that amount and it is too late to cancel the free trial. If you cancelled more than 24 hours before the subscription starts and see the Pending charge in your Purchase History, then contact Apple directly, they should be able to see that cancellation date/time as well.

Contact Apple Support - Apple Support

If it is not in your Apple Account Purchase History and the description of the charge attempt you are seeing is not from Apple, then that was a transaction you made directly with the developer.

I know this is kind of late, but I had the same issue. I even called my bank but they said they can’t block it due to it being a debit transaction.

I deleted the app since I couldn’t find any email regarding my subscription. I knew I had paid with Apple Pay- so I looked at the email I used. I redownloaded the app and at the bottom of the screen in tiny writing: “restore” click that. Then you type the email you actually used. It sends an actual email to you this time. Then when you click the email, you could finally manage the subscription to cancel.

Hope this helps..

If it would be possible to post these 2 screenshots with any personal information redacted, it would help.

• Your Purchase History when following the steps under See your purchase history on your device. You may need to adjust the Filters for the transactions, for example in the Screenshot of that Support Article it is filtered for the Last 90 days and Paid transactions.

View your purchase history for the App Store and other Apple media services - Apple Support

• The declined charge in the Wallet app. This should at least show the description of the charge for who is billing you.

• Do you see the charge listed as Pending in your Purchase History?
• What is the exact description of the declined charge you are seeing?

Purchases managed by Apple are billed to the card you have on your Apple Account by going to Settings > [name on top] > Payment & Shipping. Is that the same card where you are seeing the declined message in the Wallet? It is possible to have the same card there for your Apple purchases as in your Wallet, but a charge managed by your Apple Account would not be initiated by Apple Pay using the card in the Wallet.

Just trying to figure out if Apple is billing you where they would be managing the subscription or if the developer is billing you where Apple is not involved in the transaction. Apple is required to allow direct billing with developers, since the courts have fined Apple for previously not allowing it and prevented them from retaliating against the app by removing it from the App Store, like they previously did.

Yeah i cant sign in either the email i use doesn't work it just says something went wrong but i let them charge me and called the bank literally right now and blocked them and got a refund

Welcome and thank you for reaching out. 🤗

You’re likely still being charged because the subscription wasn’t fully canceled before the next billing cycle.

To resolve this, go to Settings, [your name], select Subscriptions and confirm that your subscription is canceled.

Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining why you canceled the subscription.

If you need more help, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

You won't see the cancel subscription option when it has been charged and not yet paid, it would instead show as a Pending charge in your Purchase History. Again, that is only when the transaction is being managed by Apple.

I did try to cancel the day i got the free trial but it said “we dont see a subscription wait till it processes” i kept trying and nothing ever changed. it shows the declined charge on my apple wallet app with the card i used but not on my bank app.

that was my whole problem i couldn't cancel through their app, my settings, nor my appstore.

bank couldnt help me just said it shouldnt charge again but this app has 1 star reviews about this exact problem.

apple also couldnt help me but ill try again through your link

my main concern is that i still cant cancel this subscription i have no pending charges just the declined charge after the 3day trial i TRIED to cancel ended but they didnt let me was just curious

[Edited by Moderator]

I’m sorry, but that doesn’t make much sense at all.

Try again, but be clear about what you did, how you did it, what you expected and what actually happened.

No i never got money taken out because i took my money out of my card so it declined but the cancel subscription option is no where its not in settings its not in my app store and on the app

This worked for me! Thank you!