Just bought 17e. Received offer for Apple One, Fitness, and Music, but no Apple TV. Why?
Howdy200
User level: Level 1 (4 points)
User level: Level 1 (4 points)No offer for Apple TV with new purchase
Posted on Nov 2, 2026 9:03 AM
2 replies
Mac Jim ID
User level: Level 10 (105,996 points)
User level: Level 10 (105,996 points)Nov 2, 2026 10:24 AM in response to Howdy200
- This offer is not available if you or your Family have previously accepted an Apple TV three month free offer or one year free offer.
https://www.apple.com/promo/pdf/EN_US_ATV_Promo_TandCs.pdf
If you don't think you used a free trial to Apple TV, or someone else using that Apple Account, or was used in a Family Plan, then contact Apple directly. They can most likely confirm the use of a previous free trial and when.
vazandrew
User level: Level 8 (41,662 points)
User level: Level 8 (41,662 points)Nov 2, 2026 10:06 AM in response to Howdy200
Have you claimed an offer before or had a member of a family sharing group that used one?
Originally posted at discussions.apple.com/thread/256387632