Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
dtorre10
User level: Level 1 (4 points)

How to transfer contacts and pictures from old iPhone Pro to new iPhone 18 Pro via iCloud?

I am unable to transfer my contacts and pictures from my old iphone pro to the new 18 pro because the pro 16 no longer works. I have tried the icloud back up but it won't work


[Re-Titled by Moderator]

Original Title: Icloud problems transfereing data

Posted on Nov 2, 2026 9:08 AM

1 reply

Kilgore-Trout
User level: Level 8 (43,363 points)

Nov 2, 2026 9:22 AM in response to dtorre10

  1. Are you logged into your Apple Account (including iCloud) on the new phone?
  2. What exactly does “it won’t work” mean, and what exactly did you try?
  3. Were you syncing Photo and Contacts to iCloud on the old phone? If so, #1 should take care of that.

Originally posted at discussions.apple.com/thread/256387633