User level: Level 1 (4 points)I recently purchased a refurbished iPad. I set it up with my information and now I need to return it. Before returning it, Amazon has asked me to unlink to my iCloud account.How do I do that?
Posted on Nov 5, 2026 8:19 PM
User level: Level 10 (462,771 points)Nov 6, 2026 2:58 AM in response to Stephen910
Review the instructions in this support article about what to do before you sell, give away, or trade in your iPhone or iPad
https://support.apple.com/109511
At the very least read this article to learn how to sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac --> https://support.apple.com/104958
For an Apple mobile device:
1. Open the Settings app, then tap your name.
2. Scroll down to the bottom.
3. Tap Sign Out.
4. Choose Erase this [Device].
5. Follow the onscreen prompts to learn what information will remain on your device or be erased.
6. Enter the passcode for that device or enter your Apple Account password. If you forgot your Apple Account password see —> https://support.apple.com/102656
User level: Level 10 (124,115 points)Nov 6, 2026 7:46 AM in response to Stephen910
User level: Level 10 (211,627 points)Nov 5, 2026 8:51 PM in response to Stephen910
"How to unlink iCloud account from iPad before returning it?: I recently purchased a refurbished iPad. I set it up with my information and now I need to return it. Before returning it, Amazon has asked me to unlink to my iCloud account.How do I do that?"
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Verify this Have been Unlinked:
Once you've unlinked it, verify that it has successfully gone things, by referring to this link: Review Devices Signed in to your Apple Account - Apple Support
User level: Level 10 (756,437 points)Nov 5, 2026 8:24 PM in response to Stephen910
Originally posted at discussions.apple.com/thread/256389563