i lost my trusted device number so i can't log in to account due the code being sent on my lost number
Cannot log in to Apple ID after losing trusted phone number
Posted on Nov 6, 2026 11:57 PM
i lost my trusted device number so i can't log in to account due the code being sent on my lost number
Posted on Nov 6, 2026 11:57 PM
Nov 7, 2026 4:01 AM in response to ashreb274
If you do not have access to a two-factor authentication trusted number, read about how to get a verification code and sign in by using other methods --> https://support.apple.com/102606
- Use a Trusted Device. If you have a trusted device (Mac, iPhone, iPad, Watch running the minimum system requirements; see https://support.apple.com/118308 ), the verification code is displayed automatically on your trusted devices or manually using Settings.
- Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (https://support.apple.com/102656#:~:text=If%20you%20can%27t%20reset%20your%20password%2C%20request%20account%20recovery ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. The post by shoeluvr13 at this link provides additional detail about the account recovery process: https://discussions.apple.com/thread/255401538?answerId=260044580022#260044580022
Here are links to posts by Community contributors which provide additional detail about the account recovery process and what to do if you do not receive a text or call: https://discussions.apple.com/thread/255401538?answerId=260044580022 and https://discussions.apple.com/thread/255909322?answerId=261058302022 and https://discussions.apple.com/thread/256188713?answerId=261688110022. This thread outlines the multi-step process and final recovery —> https://discussions.apple.com/thread/255733423 , and this one about things you should and should not do while waiting —> https://discussions.apple.com/thread/256148234?answerId=261595361022 This is a very long user contributed document about account recovery —> https://discussions.apple.com/docs/DOC-250009681
Once your account is working again it is a good idea to set up multiple trusted numbers, trusted devices, or recovery contacts (the articles above tell you how to do this).
Originally posted at discussions.apple.com/thread/256390154