User level: Level 1 (4 points)I have a remaining balance of ₹2 in my Apple Account. I want to change my country from India to Algeria, but I cannot spend this balance. I need help from an Apple Support advisor to clear it.
Posted on Nov 7, 2026 12:07 AM
User level: Level 10 (462,771 points)Nov 7, 2026 4:21 AM in response to widad130
To empty your balance add an external payment method (e.g., a card) to buy an item (not a subscription) for more than your balance. The difference owed will be billed to your card, leaving nothing in your account.
- Payment types you can use —> https://support.apple.com/HT202631
- How to add a payment type —> https://support.apple.com/HT201266
Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.
- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance
- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.
- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044
If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.
Additional changing account region support article ➔ https://support.apple.com/118283
User level: Level 8 (36,708 points)Nov 7, 2026 3:31 AM in response to widad130
widad130 (author)
As this is a user-to-user volunteer Community forum, where an occasional
apple personage may present their self, you may find an answer still is up
to you to implement and resolve.
Instructions from Support's link should suffice to accomplish this mission:
Change your Apple Account country or region - Apple Support
//support.apple.com/en-us/118283
"Before you update your location: spend your remaining Apple Account
balance. ~ You must also cancel any subscriptions that block a country
or region change."
•What to do before you change your country or region
•How to change your country or region
•If you can't change your country or region
.Follow add'l instructions in support page.
Similar ideas and paths may found from other Community forums
How to reset balance and change country - Apple Community
Reset Apple Account balance to change cou... - Apple Community
Originally posted at discussions.apple.com/thread/256390157