User level: Level 1 (4 points)After updating to the latest Apple TV app on Windows 10, when playing downloaded movies, at first everything is normal but after some times there would be no sound at all randomly, some time it is after playing 30 minutes, some time it is only 1 minute. After closing Apple TV and reopening the movie, the sound would be back again.
I also tried watching video using my browser or playing games without any issues.
Posted on Nov 7, 2026 4:28 AM
User level: Level 1 (4 points)Nov 7, 2026 6:15 AM in response to miyou123
after I removed the download I couldn't even stream the same movie, it opened with a black screen then automatically closed, only after I signed out and signed in again I could stream this movie without aforementioned sound issue
Originally posted at discussions.apple.com/thread/256390252